Forgot your Online ID or Passcode? No problem.

I forgot my Online ID. What do I do?
  1. Go to bankofamerica.com.
  2. Click "Help/options"
  3. Click "Forgot or need help with your ID?"
  4. Follow the on-screen instructions to view or change your Online ID.
I forgot my Passcode. Where can I find it?
  1. Go to bankofamerica.com.
  2. Click "Help/options"
  3. Click "Forgot your Passcode?"
  4. Follow the on-screen instructions to reset Passcode.
Go to bankofamerica.com
 
Location of Help links for Online IDs and Passcodes on Bank of America home page