What can the Bank of
America®
Mobile Banking
app1 do
for you?
 Glad you asked.

It’s all about security, ease and
convenience — your way.

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Spotlight Features

  • Erica®2 — your virtual
    financial assistant

    Press Enter or doble tab to show more details

    Talk, type or tap to have Erica help with your banking needs.

    How to use
  • Zelle® — Send & receive money3

    Press Enter or doble tab to show more details


    Use Zelle with friends and family in minutes3, free in our app.

    How to use
  • Spending
    & Budgeting

    Press Enter or doble tab to show more details


    Tap into personal financial management tools.4

    How to use

Security

  • Mobile app
    alerts5

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    Monitor balances, unusual card activity and more.

    How to use
  • Touch ID®,
    Face ID,
    Fingerprint
    login

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    Securely sign into the app without typing a passcode.6

    How to use
  • Lock or unlock
    your debit card

    Press Enter or doble tab to show more details

    Temporarily lock your misplaced debit card.7 Unlocking it is easy.

    How to use
  • Replace your card

    Press Enter or doble tab to show more details

    Replace a lost, stolen or damaged card.8

    How to use
  • Security
    Center

    Press Enter or doble tab to show more details

    Update Online ID, passcode and more.

    How to use
  • Update your
    contact
    information

    Press Enter or doble tab to show more details

    Ensure we can contact you if we suspect unusual activity on your account.

    How to use

Money Management

  • Erica2 — your virtual
    financial assistant

    Press Enter or doble tab to show more details

    Talk, type or tap to have Erica help with your banking needs.

    How to use
  • Zelle® — send & receive money3

    Press Enter or doble tab to show more details

    Use Zelle with friends and family in minutes3, free in our app.

    How to use
  • Deposit
    checks9

    Press Enter or doble tab to show more details

    Get immediate confirmation a check was received.

    How to use
  • Pay bills

    Press Enter or doble tab to show more details

    Schedule secure payments to people or businesses.

    How to use
  • Transfer
    money10

    Press Enter or doble tab to show more details

    Move funds between Bank of America® accounts.

    How to use
  • My Rewards

    Press Enter or doble tab to show more details

    View all your rewards in one place.

    How to use
  • Manage credit card rewards11

    Press Enter or doble tab to show more details

    Stay on top of rewards that matter to you.

    How to use
  • BankAmeriDeals®12

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    Earn up to 10% cash back.

    How to use

Account Monitoring

  • Spending
    & Budgeting

    Press Enter or doble tab to show more details

    Tap into personal financial management tools.4

    How to use
  • Get your FICO®
    Score13 for free

    Press Enter or doble tab to show more details

    Access each month with no
    negative impact to your credit score.

    How to use
  • Find account &
    routing numbers

    Press Enter or doble tab to show more details

    Easily locate account and routing numbers.

    How to use
  • My Balance®

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    Quickly check balances; no need to log in.14

    How to use
  • View statements
    & documents

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    Securely view, download and print your statements.15

    How to use

Convenience

  • Tap to
    contact us16

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    Connect quickly to the right
    person without voice prompts.

    How to use
  • Schedule an
    appointment

    Press Enter or doble tab to show more details

    Save time and choose a time and
    location that works for you.

    How to use
  • Find a
    financial
    center or ATM

    Press Enter or doble tab to show more details

    Get hours, directions and more.

    How to use
  • Go paperless

    Press Enter or doble tab to show more details

    Switch to paperless statements and reduce the chance of lost or stolen mail.15

    How to use
  • Digital wallets

    Press Enter or doble tab to show more details

    Make secure in-store, in-app or online purchases.

    How to use
  • Save time at
    the ATM

    Press Enter or doble tab to show more details

    Set up withdrawals ahead of time.17

    How to use
  • Use your phone to get cash and make deposits

    Press Enter or doble tab to show more details

    Make withdrawals and deposits at one of our cardless ATMs.18

    How to use
  • Debit card limits

    Press Enter or doble tab to show more details

    Change daily debit card limits easily.19

    How to use
  • Mobile orders

    Press Enter or doble tab to show more details

    Order foreign currency20 or change for your business.

    How to use
  • Customizable
    dashboard

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    Quickly view features important to you.

    How to use

After the first selection, If do you want to navigate across the other available options, you need to use the Shift + Tab combination to go back the dropdown again, then use the arrows, this after any interaction with the dropdown element

Show me how to

use the Bank of America app
Log in to our Mobile Banking app
  • Erica2 -your virtual financial assistant
    Stay on top of your finances, 24/7. Talk,
    type or tap and Erica will take care of the rest.

    bullet1 Log in to our Mobile Banking app.
On the homepage tap the erica's logo
  • bullet2 On the homepage tap .
Talk, type or tap
  • bullet3 Talk, type or tap whenever
        you need to get your banking done.

        Learn more at bankofamerica.com/Erica.
Tap Transfer Zelle
  • Zelle® - Send & receive money3
    Send money and make payment requests to friends, family and people you trust. Enrollment is simple.
    bullet1 Tap Transfer | Zelle® and then Setup to enroll with Zelle.
Enter your U.S. mobile number or email
  • bullet2 Enter your U.S. mobile number or email that others can use to send you money.
Agree to the terms and conditions
  • bullet3 Agree to the terms and conditions.
Check your email or text for a code
  • bullet4 Check your email or text for a code to finalize your enrollment.
Tap Transfer, Send and then choose Send
  • Securely send money to friends, family and people you trust in minutes3 — no matter where they bank in the U.S.
    bullet1 Tap Transfer | Zelle® and then choose Send.
Enter the email or U.S mobile number of the person you want to send money to or select your recipient.
  • bullet2 Enter the email or U.S. mobile number of the person you want to send money to, or select your recipient.
Include an optional note and tap Send Money
  • bullet3 Enter the amount to send, select the account you want to send it from, and tap Send Money.
    Note: If already enrolled, the recipient will be notified and receive their money typically in minutes.3 If the recipient isn’t yet enrolled, they will receive a text or email on how to enroll to receive their money.
Spending and budgeting
  • Spending and budgeting
    The Spending & Budgeting tool provides you with personal financial management tools tailored to show you how to spend and lets you create a budget.4
    bullet1 Tap Spending & Budgeting from your Account Activity screen.
Spending and budgeting
  • bullet2 View a breakdown of how you spend in various categories.
Spending and budgeting
  • bullet3 Select Set Your Budget and follow the steps to easily create a budget.
Mobile app alerts
  • Mobile app alerts5
    Choose alerts in our app to monitor everything from available balances to unusual card activity:
    bullet1 Select the bell icon or Alerts from the menu.
If an enrollment page is displayed, choose Quick Setup & close the confirmation pop-up
  • bullet2 If an enrollment page is displayed,
    choose Quick Setup and close the confirmation pop-up.
Otherwise, select the Settings tab and then select the alert categories.
  • bullet3 Otherwise, select the Settings tab and then select the alert categories.
Customize the alerts you want to receive
  • 4 Customize the alerts you want to receive.
Select Set Up Touch ID
  • Touch ID®, Face ID, Fingerprint login6
    Use secure fingerprint or facial recognition to quickly access your accounts. No need to type in your passcode.
    bullet1 Select Set Up Touch ID,® Set Up
    Fingerprint Sign-in or Set Up Face ID on the homepage.
    bullet2 Enter your passcode, sign in to the app
    and accept the terms & conditions.
Match your fingerprint by touching your finger to the home button
  • bullet3 Match your fingerprint by touching your finger to the home button, or match your face by positioning it within the guidelines.
    4 That's it. Use it on your next sign-in.
Choose Manage Debit/Credit Card from the menu, and swipe to your card
  • Lock or unlock your debit card
    Temporarily lock a misplaced debit card7 to help prevent unauthorized transactions. And when you find your card again, unlocking it is just as easy.
    bullet1 Choose Manage Debit/Credit Card from the menu, and swipe to your card.
Lock your debit card by toggling the lock switch on
  • bullet2 Lock your debit card selecting Lock. To unlock, select Unlock.
Choose Manage Debit/Credit Card from the menu, and swipe to your card
  • Replace your debit or credit card
    Replace a lost, stolen or damaged card.8 You can order a replacement card anytime.
    bullet1 Choose Manage Debit/Credit Card from the menu, and swipe to your card.
Lock your debit card by toggling the lock switch on
  • bullet2 Select Replace or Report Lost, and follow the simple steps.
To finish ordering your card, confirm your address, verify and tap Place Order
  • bullet3 To finish ordering your card, confirm your address, verify and tap Place Order.
Security Center
  • Security Center
    Update your Online ID and passcode, and see sign-in history.
    bullet1 Select Profile & Settings from the menu.
Security Center
  • bullet2 Then, select the item you want to access.
Update your contact information
  • Update your contact information
    Ensure that we can contact you if we suspect unusual activity on your account by updating your contact information including phone numbers, email and addresses.
    bullet1 Select Profile & Settings from the menu.
Then tap My Contact info
  • bullet2 Then tap Contact info.
Deposit checks
  • Deposit checks
    App. Snap. Deposit. Once enrolled, easily deposit checks into your Bank of America accounts. Your check image is available in transaction details so you can save or print it for your records.9
    bullet1 Tap Deposit Checks.
Snap pictures of the front & back of the check
  • bullet2 Snap pictures of the front and back of the check.
    bullet3 Select the account and the amount for the deposit.
Review, submit and get confirmation
  • bullet4 Review, submit and get confirmation that your deposit was received.
Pay bills
  • Pay bills
    Once you setup payees, schedule secure bill payments to individuals or businesses. You choose the amount and when to pay.
    bullet1 Tap Bill Pay and then select one or more payees and hit Pay.
Tap Make a Single Payment
  • bullet2 Enter the payment amount, deliver-by date and an optional note or memo.
Enter how much & when to pay
  • bullet3 To set up automatic payment, select the frequency you want.
Tap Make Payment. Easy
  • bullet4 Tap Pay and get your payment confirmation.
Transfer money
  • Transfer money
    Transfer funds between your Bank of America® bank accounts & Merrill investment accounts10, in addition to making Bank of America account bill payments.
    bullet1 Select Transfer | Zelle® within our app.
Tap Make a Transfer under the Between My Accounts section
  • bullet2 Tap Make a Transfer under the Between My Accounts section.
Select the From & To accounts & enter the amount and date
  • bullet3 Select the From and To accounts and enter the amount and date.
Tap Schedule Transfer
  • bullet4 Tap Make Transfer. All finished.
My Rewards
  • View all your rewards in one place. With My Rewards see your BankAmeriDeals®12, credit card rewards11 and Preferred Rewards.21 If you're not a Preferred Rewards member, you can also enroll from the My Rewards page.
    bullet1 Tap View My Rewards on the Accounts Overview page.
My Rewards
  • bullet2 Track your rewards, deals and benefits throughout the year.
My Rewards
  • bullet3 Explore what’s available, start redeeming and discover additional benefits you may be missing out on.
Manage credit card rewards
  • Manage credit card rewards11
    Get the total cash value of your rewards, and view and redeem eligible credit card rewards.
    bullet1 Select View/Redeem from your eligible credit card account page.
    bullet2 Follow the simple on screen steps.
Select BankAmeriDeals from the menu
  • BankAmeriDeals®
    Earn your cash back deals at stores, restaurants and more.12:
    bullet1 Select BankAmeriDeals® from the menu.
Tap the plus sign to choose the deals you want and earn up to 10% cash back when you redeem them
  • bullet2 Tap the plus sign to choose the deals you want, and earn up to 10% cash back when you redeem them.
Get your FICO
  • Get your FICO® Score for free
    Learn your credit score if you're an eligible Bank of America credit card customer13:
    bullet1 To enroll, tap Get your FICO® Score on an eligible credit card account page.
Review and accept the terms and conditions
  • bullet2 Review and accept the terms and conditions.
Select FICO
  • bullet3 Select FICO® Score on a credit card account page to see your score every month.
To quickly check your balance
  • My Balance®
    Quickly check your balance on the
    front page of the app without having to log in.14 Setting it up is easy.
    bullet1 Select Profile & Settings from the menu.
To quickly check your balance
  • bullet2 Tap My Balance® and follow the simple steps.
To quickly check your balance
  • bullet3 To view your balance without signing in, Tap My Balance® on the sign in screen.
View statements & documents
  • View statements & documents
    Securely view, download and print your statements. 15
    bullet1 Select Statements & Documents from the menu.
View statements & documents
  • bullet2Then select the account.
Tap to contact us
  • Tap to contact us
    Get connected quickly to the
    right person, without any voice prompts
    or account numbers:16
    bullet1 Go to Menu, and then Help & Contact.
Then tap Call Now
  • bullet2 Then tap Call Now and select the topic you want to talk about.
Schedule an appointment
  • Schedule an appointment
    Schedule an in-person appointment with an associate of your choice at a time that works for you.
    bullet1 Go to the Accounts Overview page and tap Schedule an Appointment.
Select your discussion topic
  • bullet2 Select your discussion topic.
Choose a center near you and a specific banker, if applicable
  • bullet3 Choose a financial center near you and a specific banker, if applicable.
Select a date and time
  • bullet4 Select a date and time, confirm your details and tap Make Appointment.

    See how we're just a tap away.
Find a financial center or ATM
  • Find a financial center or ATM
    Get hours, directions and more.
    bullet1 Select Find Locations from the menu.
Find a financial center or ATM
  • bullet2 Then select ATMs, Financial Centers or All.
Go paperless
  • Go paperless
    Switch to paperless statements to stop receiving paper statements in the mail.15
    bullet1 Select Statement & Documents from the menu.
Go paperless
  • bullet2 Then select Manage your Paperless Settings.
Digital wallets
  • Digital wallets
    A fast, secure way to make in-store, in-app or online purchases using your phone, while also getting the same rewards and benefits you may have with your card today. Just use your eligible Bank of America® credit or debit card or Merrill credit card that is set up in your digital wallet. Learn more at bankofamerica.com/ways2pay.
    bullet1 In the app, tap on the account you want to add to your digital wallet. Scroll to Digital Wallet Management.
Digital wallets
  • bullet2 Select the Mobile Wallet tile.
Digital wallets
  • bullet3 Select the wallets you want to use and follow the simple steps.
    bullet4 Once your cards are loaded, make in-store purchases wherever you see the contactless payment symbol as well as in-app and online purchases whenever you see your preferred wallet’s logo at checkout.
Save time at the ATM
  • Save time at the ATM
    Set up ATM withdrawals ahead of time17:
    bullet1 In the app, select the account.
    bullet2 Scroll down to select Start ATM
    Withdrawal.
Enter the amount you want
  • bullet3 Enter the amount you want to withdraw,
    and then pick up your cash within 24 hours
    at any Bank of America ATM.
    bullet4 Use either your phone’s digital wallet or your debit card at the ATM, enter your PIN and pick up your cash.
Use your phone to get cash
  • Use your phone to get cash
    To make withdrawals and deposits at any of our ATMs18:
    bullet1 Simply load your debit card to your Digital Wallet through our app.
    bullet2 Then use your digital wallet to access your card at the ATM.
    (Select Digital Wallets for instructions on how to add your debit card to your digital wallet via our app.)
Debit card limits
  • Change debit card limits
    Adjust your daily ATM withdrawal and purchasing limits19 in our app:
    bullet1 Select Manage Debit/Credit Card from the menu.
Debit card limits
  • bullet2 Then select More Options.
Debit card limits
  • bullet3 Select Set Daily Debit Card Limits and update your ATM Withdrawal Limit and Daily Purchase Limit and tap Save.
Mobile Orders
  • Mobile Orders
    Order foreign currency20 or change for your business.
    bullet1 Select Menu and then Mobile Orders.
    bullet2 Follow the simple onscreen steps.
Customizable Dashboard
  • Customizable dashboard
    Customize your Mobile Banking app dashboard with features that are most important to you.
    bullet1 Go to the Account Overview page
    and select My Dashboard.
Tap Customize your Dashboard
  • bullet2 Tap Customize your Dashboard.
Select the features you want
  • bullet3 Select the features you want
    to see on your dashboard.
    bullet4 Tap Save. You can change your
    preferences at any time.

Do even more with our
mobile banking app

Features Mobile Desktop
Mobile app alerts - track unusual activity
Erica® - virtual financial assistant
Customizable dashboard
Deposit checks
Touch ID®/Face ID/Fingerprint log-in
Tap to contact us
Send and receive money with Zelle®
Spending & Budgeting tool
Replace debit or credit card
Update customer information
Features Mobile Desktop
Transfer between accounts
Pay bills
Debit card lock & unlock
Cash back deals
Manage credit card rewards
Get your FICO® Score for free
My Rewards
Open a Bank of America® account
Schedule an appointment
View statements and set up paperless
Spanish language22

Ready to start Mobile
Banking? Great.

Like everything else about Bank of America® Mobile Banking, downloading the app is simple, safe and secure.

Please select a device

Get the app

Please enter a valid phone number

Enter your cell phone number

Send

Thank you!

A message has been sent to

The iTunes App Store is open in a new browser tab. Please download the App in the iTunes App Store.

(XXX) XXX XXXX

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How to use