In our latest Bank of America Trends in Consumer Mobility Report, explore the timely mobile trends and forward-looking behaviors that increasingly impact consumers’ everyday lives.
Phone numbers are on the verge of extinction. When meeting new people, younger Americans (ages 18-22) are turning to social media to stay in touch.
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Consumers are warming up to the idea of a cashless society, as many say that they could forego physical currency for an extended period of time.
Mobile banking usage continues to rise, as nearly three-quarters of consumers say they use their bank's mobile app.
The majority of Americans are comfortable using biometrics on their smartphone, with baby boomers surprisingly paving the way for usage.
The Convergys survey results conducted on behalf of Bank of America and interpretations in this release are not intended, nor implied, to be a substitute for the professional advice received from a qualified accountant, attorney or financial advisor. Always seek the advice of an accountant, attorney or financial advisor with any questions you may have regarding the decisions you undertake as a result of reviewing the information contained herein. Nothing in this report should be construed as either advice or legal opinion.
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