In our latest Bank of America Trends in Consumer Mobility Report, explore the timely mobile trends and forward-looking behaviors that increasingly impact consumers’ everyday lives.
Phone numbers are on the verge of extinction. When meeting new people, younger Americans (ages 18-22) are turning to social media to stay in touch.
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Consumers are warming up to the idea of a cashless society, as many say that they could forego physical currency for an extended period of time.
Mobile banking usage continues to rise, as nearly three-quarters of consumers say they use their bank's mobile app.
The majority of Americans are comfortable using biometrics on their smartphone, with baby boomers surprisingly paving the way for usage.