Small Business Videos

Main Content

Account Management

Try it for 3 full months, with no monthly fee and no obligation. That's a value of $15 a month — a total of $45.

Call 688.543.2808Call 688.543.2808Monday-Friday
8am-10pm ET

Onscreen disclosure 1: Hypothetical small business owner is a paid actor. Not representative of any specific client experience.

Onscreen disclosure 2: Monthly and other fees may apply. See product and pricing details link at the end of this video.

Rachel: I grew up in my Nana's kitchen, watching her bake. She would always say, "food is love."

When I opened my first bakery, that was my mantra. But running a business is a lot of work. The inventory, working with vendors, the long hours—it takes a toll. So I started using Account Management from Bank of America.

I want to be in my kitchen, not in an office. And that's what Account Management helps me do. It's the perfect recipe of control and flexibility.

Now I can jump right into QuickBooks® from my bank account and I can give my accountant Dan access to any account he needs.

First I log in to my account. Then I click on the Business Services tab and select Add New User under Account Management. The User Management screen displays and I can add multiple users and provide them with access to my account.

To add a new user, I click Add New User and create a unique online ID and password for each user. To save time, I can copy the account access of another user or delegate access to my accounts on a later screen. I can also make a user an administrator or increase the security of my accounts by adding SafePass.

As the business owner, I can set several General Services settings, such as Full Access BillPay, Payroll Services, and Express Invoicing. These options allow the user I add to perform the functions listed on my behalf.

Now I select the accounts I want to give the new user access to. Turning the account "on" gives the user the ability to view balances and account activity, and additional access can be granted by selecting the transactional settings below.

Once I've added the New User, I click "Finish."

With these simple steps, I can add and grant a new user with customized rights to my accounts.

And it's easy to manage user accounts, too. Let's talk about that next.

It's easy to access and edit information about my authorized users. I just click on the Business Services tab and the Overview screen will display with a list of all the users that have access to my business accounts.

To change an authorized user's status and information, I click View/Edit and the User Profile page will appear. From this page, I can make changes to User Information; including User's Full Name, Online ID and Passcode. I can also remove a user's administrator rights or edit the SafePass settings for the user. And if I want to change access to Accounts or Services for a user, I click "Continue to Accounts and Services" at the bottom of the page.

Now I can edit access to accounts and services for the user. And once I have completed the update, I click Finish.

If I want to delete a user account, that's easy. From the User Profile screen I click Delete. Then I am directed to the Delete User screen. I confirm that I intend to delete this user by clicking Continue.

And that's how simple it is to Manage Users. But I can also link all of my Bank of America Business and Personal accounts into one profile. And that makes it easy to manage my finances.

With Account Management, I can link all of my eligible Bank of America Business and Personal accounts into one profile. This is especially helpful for me since I own more than one business. Now I can view my separate business accounts and transfer funds between business entities with one sign in.

Once I've linked my accounts I can view accounts for my separate businesses, all at a glance. With a single sign-in I can consolidate my eligible personal and business accounts and split business and personal accounts in distinct sections on the same page for easy viewing.

Plus, I can use QuickBooks® to download my account activity, make payments, and transfer funds. And that saves me time and reduces the possibility of error.

With Account Management, viewing all my accounts is just one click away.

Nana would have loved to see how my treats make people so happy. And it's nice that my bank helps me run my business so that I can bake with love like she did. Who knew Bank of America could help make life so sweet?

Voiceover: A Bank of America small business checking account and enrollment in Small Business Online Banking is required. There's no monthly fee for Account Management for Business Advantage customers. Call today and enjoy the safety and security you can expect from Bank of America. Or enroll online in a few easy steps.

To enroll, follow 3 easy steps
1. Sign into Small Business Online Banking
2. Select Account Management and click "sign up now"
3. Review and agree to terms and conditions and click “enroll”

Or call 866.543.2808, Monday-Friday, 8am-10pm ET

Special offers may now be available.

QuickBooks, Intuit and the Intuit logo are registered trademarks of Intuit Inc., used under license. Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation.

Bank of America, N.A. Members FDIC. © Bank of America Corporation.

The monthly fee for Account Management is $15. However, there is no monthly fee for Account Management with Business Advantage checking. You must have an open Bank of America small business deposit account to be enrolled in Account Management and fees will be billed to that account. Fees may apply for additional services. Account Management requires internet access, and internet service fees may apply.

Fees apply to wires and certain transfers. See the Online Banking Service Agreement at for details. Data connection required for online and mobile transfers. Wireless carrier fees may apply.

QuickBooks®, Intuit and the Intuit logo are registered trademarks of Intuit Inc., used under license. Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation.

Privacy & SecurityLink opens a new window
Bank of America, N.A. Member FDIC. © Bank of America Corporation
ARGF7WJ9 05.09.2019
Related Videos:

Every business is different. That's why Bank of America offers checking solutions that are tailored to fit your unique business needs.

Pricing and product details

Small Business Online Banking is simple and secure. And when you enroll, you'll have access to additional cash management tools.

Terms and Conditions

Skip the hassle of depositing checks at a financial center or ATM and make deposits at your office. Remote Deposit Online gives you later cutoff times on your deposits and scanning checks is easy.

Pricing and product details

Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation. Mastercard is a registered trademark of Mastercard International Incorporated, and is used by the issuer pursuant to license.

Merrill Edge is available through Merrill Lynch, Pierce, Fenner, & Smith Incorporated (MLPF&S), and consists of the Merrill Edge Advisory Center (investment guidance) and self-directed online investing.

Investment Products:
Are Not FDIC Insured Are Not Bank Guaranteed May Lose Value

MLPF&S is a registered broker-dealer, Member Securities Investor Protection Corporation (SIPC) and a wholly owned subsidiary of Bank of America Corporation.
Investing in securities involves risks, and there is always the potential of losing money when you invest in securities.

Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation. Credit cards are issued and administered by Bank of America, N.A.

Business Advantage Relationship Rewards (the program) is only available to Small Business, Merrill Lynch® Small Business, and Bank of America Private Bank Small Business clients. Other categories of clients, such as those commonly referred to as Business Banking, Global Commercial Banking, Global Corporate Investment Banking, or Institutional clients are not eligible to participate in the program. Subject to certain exceptions, eligible business checking accounts generally are any Small Business checking account and the following Analyzed checking accounts: Full Analysis Business Checking or Analyzed Business Interest Checking. Clients in the eligible business categories may enroll in the program if you have an active, eligible Bank of America business checking account, and maintain a combined balance in any combination of your qualifying Bank of America® business deposit accounts and/or your qualifying Merrill Edge® and/or Merrill Lynch® business investment accounts of at least $20,000 for the Gold tier, $50,000 for the Platinum tier, or $100,000 for the Platinum Honors tier. The combined balance is calculated based on either (i): your average daily balance for a three calendar month period, or (ii) your current combined balance, provided that you enroll at the time you open your first eligible business checking account and satisfy the balance requirement within thirty days of opening that account. Bank of America Private Bank Small Business clients are automatically enrolled in the program at the Platinum Honors tier as long as you maintain your Bank of America Private Bank relationship. Certain benefits may be available without enrolling in the program if you satisfy balance and other requirements. Program benefits subject to change.

© Banc of America Merchant Services, LLC. All rights reserved. All trademarks, service marks and trade names referenced in this material are the property of and licensed by their respective owners. Merchant Services are provided by Bank of America, N.A. and its representative Banc of America Merchant Services, LLC. Banc of America Merchant Services, LLC is not a bank, does not offer bank deposits, and its services are not guaranteed or insured by the FDIC or any other governmental agency.

QuickBooks, Intuit and the Intuit logo are registered trademarks of Intuit Inc., used under license. Bank of America and the Bank of America logo, Merrill Edge, and Merrill Edge Financial Solutions Advisor are registered trademarks of Bank of America Corporation. All other trademarks are property of their respective owners.

Get started in 3 easy steps:
Sign in with application.

Important notice:
You are now leaving Bank of America

By clicking Continue, you will be taken to a website that is not affiliated with Bank of America and may offer a different privacy policy and level of security. Bank of America is not responsible for and does not endorse, guarantee or monitor content, availability, viewpoints, products or services that are offered or expressed on other websites.

You can click the Return to Bank of America button now to return to the previous page or you can use the Back button on your browser after you leave.